Return & Refund Policy

Thank you for shopping at Qiyomi. We want you to be completely satisfied with your purchase.

Returns

You have 30 days from the date of delivery to return an item for a full refund or exchange. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging.

How to Return

To initiate a return, please contact us at your contact email with your order number and reason for return. We will provide you with a return shipping label and instructions.

Refunds

Once we receive your return, we will inspect the item and process your refund within 5-7 business days. The refund will be issued to your original payment method.

Exchanges

If you need a different size or color, please contact us and we'll be happy to arrange an exchange.

Non-Returnable Items

Sale items and gift cards are non-returnable.

Questions?

If you have any questions about our return policy, please contact us.